[OZAPRS] Problem getting Tinytrak 3 going

[Ray Wells]

If it's any comfort, Byon is the most helpful business person with whom 
I have ever dealt. He is that one in a million who knows what customer 
service means. His support with my TinyTrak 3+ was impeccable.

Ray vk2tv

Michael Wain wrote:
> Mark,
>
> looking at Byonics web site it looks like there had a bad batch of GPS 2, you mite wont to send them a email with the problem your having as this could be related..
>
>
> cut and past from www.byonics.com/tinytrak .................>
>
>
> Note: As of June 30, the current batch of GPS2 receivers have an issue that prevents them from working with the TinyTrak3+ and TinyTrak3 based Micro-Traks. I am working to resolve this issue with the manufacturer. Orders with GPS2s may be delayed until a solution is found. The GPS2 will work with the TinyTrak4 and GPAKC/GPAKP cables. I am very sorry for this problem. 
>
> <..................................................................cut and past end
>
> And a email rx by ham mate waiting for his tinytrak3
>
> cut and past from email..............................>
>
>   
>> Dear Byonics Customer,
>>
>>  I am afraid I have some bad news.  I have discovered that the batch
>> of GPS2 receivers I just received and sent to you on June 30 appears
>> to have a problem.   These GPS2 (and GPS3) receivers do not appear to
>> send out RS-232 data unless connected to an active RS-232 sending
>> source.  What this means is that they are not compatible with the
>> TinyTrak3+, Micro-Trak 300, 8000, 8000FA or BFT.  I have found that
>> they do work fine with the TinyTrak4, MT-TT4, and
>> GPAC/GPAP/GPAKC/GPAKP adapters.
>>
>>  I am working with the GPS manufacturer now to try and determine how
>> this happened, and how soon they can get replacements to me.  I will
>> be sending you a replacement unit as soon as I can, and will ask that
>> you then return the defective unit to me in a pre-paid envelope.  As
>> soon as I know more, I will let you know.
>>
>>  I am extremely regretful for this situation, and will do everything
>> I can to make it right.  If you have any questions or issues, feel
>> free to email me.
>>
>> Thank you for your understanding,
>> Byon
>>
>>     
>
>
> <....................................................cut and past end
>
>
>
> EGARC Inc. Publicity Officer. 
> http://www.vk3egc.org 
>
> Michael Wain - VK3HAU
> Phone - 51411650
> Email - vk3hau at vk3egc.org 
>
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>   

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